Frquently Asked Questions

At Pure Intentions, we take pride in crafting hand-poured candles using only premium, sustainable, and cruelty-free ingredients. Our candles are made with 100% natural soy wax, high-quality fragrance oils, and lead-free cotton wicks for a clean and eco-friendly burn.

Absolutely! We are committed to sustainability. Our candles are made from sustainable soy wax, and we use recyclable and reusable packaging wherever possible. We’re continually striving to minimize our environmental footprint while creating products that enhance your space.

We offer a diverse range of scents to suit different preferences. Our collection includes floral, fruity, woody, fresh, and seasonal scents. Whether you love a relaxing lavender or a zesty citrus, we have something for everyone.

The burn time for our candles varies depending on the size and type of the candle. On average, our candles have a burn time of 30 to 50 hours. For specific burn times, refer to the product descriptions on our website.

To maximize the life and fragrance of your candle, allow it to burn for 2-3 hours during the first burn, ensuring the entire surface is melted. Trim the wick to about 1/4 inch before each use to prevent soot and ensure an even burn. Keep the candle away from drafts and burn on a heat-resistant surface.

Yes, we do offer international shipping! Please visit our Shipping & Returns page for more information on shipping rates and delivery times to your specific location.

Yes, we offer customization for special events or occasions. Contact our customer support team to discuss your specific requirements, and we’ll be more than happy to assist you in creating the perfect candles for your event.

Yes, we offer wholesale pricing and bulk discounts for retailers and larger orders. Please reach out to us through our Wholesale page or our Contact Us page, and we’ll be delighted to provide you with more information.

We want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges page for detailed information on our return policy, including the process and eligibility for returns.